Step 2: Retention Strategies
That Keep Customers

Explore Retention Strategies for Today’s Customer Engagement Needs

Customer Retention Strategies for the Modern Marketer
Acquisition may get all the glory, but retention does the heavy lifting. Research has found that brands that keep just 5% more customers see up to a 95% increase in profits. In this guide, discover which key strategies work, go behind the scenes of winning retention campaigns used by leading brands, and more.
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How Cutback Coach Achieved 85% Retention in 1 Week
To succeed in retaining and monetizing customers, it’s critical to nail the first impression. Through personalised onboarding, founder Nick Allen shares how he delivered enhanced user experiences that achieved high retention rates.
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Does Your Customer Retention Strategy Stack Up?
Your retention strategy doesn’t have to be reactive. Ask yourself these six questions in order to assess if your retention efforts are built effectively to save lapsing individuals or if you’re missing the boat.
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Cross-Channel Personalization Boosts Loyalty for Retailers
What is customer retention and why does it matter? In this video, we’ll walk you through the basics and what tactics you can learn from leading brands to take your retention efforts to the next level.
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Mastered Retention Strategies? Let's Move On.

Ready for the next step? Now that you’ve mastered retention strategies, let’s move on to step three, personalisation! You can also head back to the homepage to revisit the steps we have already covered.
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