2024 Global Customer Engagement Review
26 February 2024
Data is flowing and channels are growing. Customers are demanding the world, while AI is already transforming it. Manage it all with the right customer engagement platform.
Made to Scale with Companies of All Sizes
A majority of customers want personalized experiences from companies. Absolutely none of them want to be sold to. That’s why the move from totally-siloed campaigns to fully-orchestrated journeys is so darn important. Here’s how we’re helping organizations on their journey.
Start building stronger first-party relationships.
Customers are giving you their data. What are you giving them in return? How about highly personalized, customized experiences? With Braze, you can.
Data ActivationEmploy Sage AI by Braze™, the world’s smartest marketing advisor.
As you learn Braze, Sage AI learns your brand, helping you to create on-brand content and creative, personalize journeys, and double down on winning strategies that multiply returns.
Sage AI by BrazeManage campaigns. Move to journey orchestration.
No matter where you are today, highly-intelligent, always-on journey orchestration is where you’ll want to be tomorrow. See how Braze is helping brands of all sizes modernize their marketing approach.
Journey OrchestrationNever be on fewer channels than your customers.
Whether you start with email or another channel, you’ll want to keep expanding to keep up with customers. See how cross-channel marketing on a single platform can drive revenue and steer your team toward the future.
Cross-Channel MessagingUnderstand the real price of not operating in real time.
It’s a simple fact: Batch-and-blast campaigns leave money on the table. Discover the ROI-generating power of just-in-time, just-for-you messaging. Delivered with sub-second speed.
How Braze WorksSecure in the now, steeled for what comes next.
Whether it’s advancements in global privacy and security regulations, or your own influx of data, we take pride in keeping you safe as you create, test and grow. Learn more about how we keep our customers ahead of the compliance and scalability curves.
Scale without FailHear from brands who are using Braze to find a voice that is now finding its way to customers.
Any skill worth learning requires knowledge, inspiration and of course the right technology. Find it all here and start building your craft.
~2.2 trillion messages sent in one year.
Be Absolutely Engaging.
See our industry and customer recognitions.
Braze has been named a Leader by Gartner® in the 2023 Magic Quadrant™ for Multichannel Marketing Hubs!
Braze named a Leader in the 2023 IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises
Braze earned the Best of Feature Set, Best Relationship, and Best Value for Price awards in the Trust Radius 2023 Best of Awards
Check out the resources
26 February 2024
07 September 2023
27 April 2023
14 November 2023
10 January 2024
Join the movement to journey orchestration.
The move to highly-intelligent, always-on journey orchestration is happening. And much of it is happening on our platform. Join brands of all sizes who are taking the craft of customer engagement to the next level.
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