


The challenges encountered in 2020 forced brands to drastically reimagine their digital experiences in the span of just a few months. More than ever before, today’s consumers expect personalized and relevant experiences delivered to them across every channel. But how should brands respond?
SpotHero, North America’s leading parking mobility platform, applied personalization strategies to boost their conversion rates despite unprecedented circumstances successfully. Join us to discover how SpotHero leveraged personalization and cross-channel engagement to enhance the customer experience and thrive in a challenging marketplace.
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Brands today face the challenges of a fast-changing landscape—one where customer engagement is increasingly critical. As consumer demand for digital experiences grows, brands have to hone their strategy and build campaigns capable of standing out from the crowd. We’ve learned that “cross-channel” isn’t about setting up new channels or spinning new tools; it’s about customer-centricity and giving consumers easy, frictionless ways to engage with their favorite brands.